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Google Business Profile call history and conversation are disappearing

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Google could be shutting down the Google Business Profile chat and phone history feature on July 31, 2024. Google will prevent allowing new chats to be initiated beginning on July 15, 2024 after which will completely disable the chat and speak to history features on July 31, 2024.

What Google said. Google sent out severa kinds of emails to corporations, depending on in the event that they uses the chat or name history function. The e mail says:

“We are attaining out to share that we can be winding down Google’s chat and make contact with records functions in Google Business Profile on July 31, 2024. We well known this can be tough information – as we constantly improve our equipment, we on occasion have to make tough choices which might also impact the agencies and companions we work with. It’s crucial to us that Google stays a useful companion as you manipulate your commercial enterprise and we continue to be committed to this undertaking.”


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